Challange

A world leader in laboratory productivity solutions was preparing for one of the most pivotal transitions in its history. Following a major acquisition, the organization welcomed 3,500 new employees across more than 100 countries. The challenge wasn’t simply onboarding at scale, it was ensuring each new employee understood the company’s systems, processes, and culture through consistent, high-quality training.

The organization identified bespoke eLearning development as the most effective approach for delivering training across a dispersed global workforce. But executing this vision brought immediate challenges: over sixty modules had to be developed within a short timeframe, a standardized development process had yet to be established, and the training content itself was highly technical, requiring a nuanced understanding of chemistry and laboratory protocols."

That’s when they engaged TrainingFolks.

Solution

From the outset, our team became an extension of the client’s internal project group, working in lockstep with their program manager to define goals, align on priorities, and build a roadmap for bespoke eLearning development. But speed alone wasn’t enough—this initiative demanded instructional designers who could speak the language of scientists.

TrainingFolks assembled a dedicated team of learning professionals with strong chemistry backgrounds. This decision proved critical. Our designers were able to collaborate efficiently with subject matter experts, grasp complex scientific concepts quickly, and translate that knowledge into clear, engaging training for a broader audience. As a result, development cycles were significantly shortened and quality remained consistently high.

We also leveraged the client's shared authoring platform and existing content templates, ensuring a cohesive learner experience across all business units. Feedback loops with internal experts were streamlined, and a repeatable, scalable workflow was established for future training projects.

Results

In less than 5 months, the company had a full suite of eLearning modules rolled out across teams in Asia, Europe, and North America. These modules delivered immediate value, not only supporting the integration of thousands of new employees but also raising the bar for internal training across the entire enterprise.

Key results included:

• Development and deployment of 60+ eLearning modules in under five months

• Chemistry-trained instructional designers who accelerated collaboration with internal scientists

• A standardized content creation process adopted across business units

• Seamless global delivery across three major regions

• Significant increase in user acceptance and engagement with training content

• New eLearning modules recognized as internal benchmarks for excellence
  
  

By engaging TrainingFolks, the organization did more than enhance employee onboarding, it built a scalable, results-driven training framework grounded in subject matter expertise, speed of delivery, and global consistency. This approach now stands as a benchmark for onboarding excellence across all areas of the business.,