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    Business Analyst:
    Level I


    • Works with frontline, mid-level stakeholders to gather business requirements and data for a specific business initiative.

    • Validates data, provides basic explanations of data findings and statistical trends.

    • Provides general project support and analytical support.

    • Effectively communicates, collaborates, and builds rapport with team members.

    • Conducts testing and quality assurance tasks.

    • Utilizes tools, templates and businesses methodologies and develops tools as required.

    • Completes routine assignments as required.


    • Minimal client industry or line of business experience
    • Minimal knowledge of subject matter
    • College or undergraduate degree
    • Less than 3 years of experience as an analyst
    • Proficiency using Microsoft Office Suite

    BUSINESS ANALYST 1 request »


    Business Analyst:
    Level 2


    • Interacts with business stakeholders to understand the process and needs of the business.

    • Works with all levels of stakeholders to gather for multiple business requirements and data for review by senior leaders. 

    • Reviews and analyzes data to identify statistical trends, problems and proposes solutions aligned with business objectives.

    • Identifies and works with stakeholders to resolve issues of low to medium complexity.

    • May lead or direct the work of other resources.

    • Reviews test plans and creates test scenarios.

    • Develops methodologies, tools and templates.


    • Some client industry or line of business experience
    • Familiar knowledge of subject matter
    • University Degree
    • Formal business analyst training
    • 3-7 years of experience in various of industries
    • Advanced level Microsoft Office Suite user


    Business Analyst:
    Level 3


    • Leads business on initiatives to understand current state and identify future needs and opportunities.

    • Manages relationship with executives and senior level stakeholders to understand the business process and the needs of the organization.

    • Interacts with senior executives, presents solutions and identifies initiatives to align with businesses objectives.

    • Facilitates the iterative refinement of the business requirements and prepares and delivers presentations of findings and solutions to senior management.

    • Evaluates the impact of a solution to business needs and develops detailed plans and accurate cost estimates.

    • Identifies issues and works with senior management, stakeholders and vendors to resolve conflicts.

    • Leads and directs the work of others.

    • Recognized as an expert.


    • Senior level client industry or line of business experience
    • University Degree (Masters Level)
    • Formal business analyst training
    • CBAP or CBATL level certification
    • Over 7 years of experience in a specific industry
    • Expert level Microsoft Office Suite user


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