ENGAGE AN EXPERIENCED LMS ADMINISTRATOR | LMS SPECIALIST | LMS CONSULTANT

Maximize Your LMS Potential with an LMS Administrator 

The LMS Administrator is responsible for managing and maintaining an organization’s Learning Management System on a day-to-day basis including the features, content, and end users. The administrator ensures the high operational performance of the LMS and often provides technical expertise in support of the system.

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Responsibilities:

• Managing and maintaining the LMS: This includes tasks such as configuring the system, troubleshooting issues, and updating content as necessary.

• Training and support: Provide training and support to users, such as instructors and learners, on how to effectively use the LMS and its features.

• Course development and management: Assisting with the development of new courses and managing existing ones, this may include creating content, working with instructional designers, and ensuring that all courses are up-to-date and accurate.

• Training and Support: Provide training and support to end users, such as instructors and learners, on how to effectively use the LMS and its features. This includes creating documentation, and tutorials, and providing ongoing support as needed.

• Reporting and analytics: Generating and analyzing LMS usage data and reports, this can include things like tracking learner progress and identifying areas where improvements can be made.

• Integration and customization: working with different technologies and APIs to integrate with other systems, and work on any customization as per the client's requirement.

• System administration: This can include system maintenance, security, and backups as well as addressing other administrative tasks related to system management, uptime, and scalability.

• Staying up to date: Continuously research and stay up to date with developments in the field of LMS and eLearning to ensure the LMS is the most current and effective tool possible.

• Collaboration: Collaborate with cross-functional teams and stakeholders, such as IT, HR, and Learning and Development, to ensure the LMS meets the organization's needs.

Experience

• Two to five years of experience in LMS administration and management

• Familiarity with SCORM and Tin Can API standards

• Experience with web accessibility and compliance

• Strong technical skills, including experience with online collaboration tools

• Excellent analytical and problem-solving skills while managing multiple priorities

• Demonstrated strength in interpersonal communications to provide program managers with the support they require

• Strong attention to detail and ability to work independently as well as part of a team

• Understanding of adult learning and instructional design principles

• Intermediate level proficiency in MS Office and Adobe suite of product

• Associate or bachelor's degree in a related field (education, instructional design, or computer science)

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What is an LMS Specialist

The LMS Specialist is responsible for the correct setup, upload, and configuration of the learning assets and courses in the Learning Management System for effective use by end users.

This individual will work closely with key stakeholders such as instructional technologists, subject matter experts, and training managers to support content curation and maintaining course structures and that the LMS is configured and utilized in the most effective manner possible.

They may also take on the role of managing the day-to-day administration of the LMS, ensuring all aspects of the system are up-to-date, accurate, and functioning properly.

Responsibilities:

• Course Configuration and Management: Work with instructional designers and subject matter experts to set up, upload, and configure learning assets and courses in the LMS. This includes tasks such as creating course shells, uploading content, configuring course settings, and assigning learners

• Content Management: Manage the day-to-day administration of the LMS, including tasks such as updating content, managing users and permissions, and creating and maintaining course catalogs.

• User Management: Manage and maintain user accounts, including creating new accounts, updating user information, and resetting passwords as needed.

• Reporting and Analytics: Generate and analyze LMS usage data and reports, this can include things like tracking learner progress, identifying areas where improvements can be made, and providing reports to key stakeholders.

• Training and Support: Provide training and support to end users, such as instructors and learners, on how to effectively use the LMS and its features. This includes creating documentation, and tutorials, and providing ongoing support as needed.

• System Administration: Ensure the system is configured, maintained, and updated with the latest security patches and features. This includes system maintenance, security, and backups as well as addressing other administrative tasks related to system management, uptime, and scalability.

• Staying up to date: Continuously research and stay up to date with developments in the field of LMS and eLearning to ensure the LMS is the most current and effective tool possible.

• Collaboration: Collaborate with cross-functional teams and stakeholders, such as IT, HR, and Learning and Development, to ensure the LMS meets the organization's needs.
  
  

Experience:

• Seven plus years of experience in LMS administration and eLearning technologies

• Advanced knowledge of SCORM and Tin Can API standards

• Expertise with web accessibility and compliance

• Strong analytical and problem-solving skills

• Demonstrated strength in interpersonal communications to resolve conflict and provide program managers with the support they require

• Effective problem-solving and tech troubleshooting ability while leading multiple priorities.

• Demonstrated effectiveness in time management and detailed planning skills for projects with long-term objectives

• Experience with course development and management

• Understanding of adult learning and instructional design principles

• Strong technical skills, including experience with HTML, CSS, and JavaScript

• Bachelor’s degree in a related field (IT systems, education, computer science)

Need help selecting the right LMS Specialist?

Engage an LMS Consultant for your implementation

The LMS Consultant is responsible for researching, selecting, and implementing a new Learning Management System for an organization. This individual will work closely with key stakeholders to understand the organization's needs and goals for the LMS, and then use this knowledge to research and evaluate different LMS options.

Once a new LMS has been selected, the LMS Consultant will work with internal teams and vendor partners to implement the new system and ensure it is fully functional and ready for use by the organization.

Responsibilities:

• Research and Analysis: Conduct research to identify and evaluate different LMS options that align with the organizational goals and requirements including use cases. This can include researching LMS vendors, attending webinars and demos, and conducting trial evaluations.

• Selection and Implementation: Write RFQ/RFPs based on findings and invite potential vendors to bid. Once a new LMS has been selected, the LMS consultant will work closely with internal teams and vendor partners to plan and implement the new system. This can include tasks such as configuring the LMS, integrating it with other systems, and training internal teams on how to use it.

• Stakeholder engagement: Regularly engage with stakeholders and gather feedback to ensure that the LMS meets the needs and requirements of the organization. Work closely with the different departments and understand their unique requirements, this includes gathering requirements from HR, Operations, and other key stakeholders.

• Vendor Management: Work closely with vendors to ensure that the LMS is fully functional and ready for use by the organization. Manage vendor relationships and handle any issues that arise during the implementation process.

• Training and Support: Provide training and support to internal teams on how to use the new LMS. This can include creating documentation and tutorials and providing ongoing support as needed.

• Continuous Improvement: Continuously monitor LMS usage and performance and make recommendations for improvements as needed. Staying up to date with the new developments in the field and identifying areas where the LMS can be improved to better meet the organization's needs.

Experience:

• Seven to ten years of experience working with LMS and eLearning technologies

• Expert knowledge of SCORM and Tin Can API standards

• Strong project management skills, with experience leading the implementation of new LMS for a variety of organizations

• Strong analytical and problem-solving skills

• Excellent interpersonal communication skills to resolve conflict and provide program managers with the support they require

• Effective problem-solving and tech troubleshooting ability while leading multiple priorities

• Demonstrated effectiveness in time management and detailed planning skills for projects with long-term objectives

• Understanding of instructional design and curriculum-based learning with an emphasis on eLearning programs

• Advanced level proficiency in MS Office and Adobe suite of products

• Master’s degree in a related field (IT systems, education, computer science)
  
  

Need help selecting the right LMS Consultant?