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    Technical Writer:
    Level 1
    Responsibilities:  

      • Handles small to medium sized writing assignments, meeting client due dates.

      • Develops clear and accurate user documentation based on business requirements.

      • Edits, standardizes, or makes changes to materials prepared by others.

      • Recommends revisions or changes in scope, format, content, and methods.

      • Maintains records and files of work and revisions.

    Experience:

    • Minimal client industry or line of business experience.

    • Minimal knowledge of subject matter.
    • Less than 3 years of technical writing experience.

    • Experience with modifying and creating a small to medium sized writing assignments such as technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

    • Basic Technical Writing Certification or equivalent.

    • Proficiency using Microsoft Office suite. 

     technical writer
    level I request »

     

    Technical Writer:
    Level 2
    Responsibilities:  

      • Handles medium to large sized writing assignments, meeting client due dates.

      • Analyzes business requirements to understand the impact to documents across the organization and can accurately inventory impacted documents. 

      • Edits, standardizes, or makes changes to materials prepared by others.

      • Recommends revisions or changes in scope, format, content, and methods.

      • Adheres to client standards regarding order, clarity, conciseness, style, and terminology.

      • May lead and direct the work of others.

    Experience:

    • Worked in client industry or line of business experience.

    • Good knowledge of subject matter.

    • 3-6 years of technical writing experience.
    • Experience with modifying and creating medium to large sized writing assignments such as technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

    • Undergraduate level degree and/or Technical Writing Certification or equivalent.

    • Intermediate level expertise with Microsoft Office, electronic publishing and authoring software.

    • Direct or indirect people management.
     TECHNICAL WRITER
    level II REQUEST »

     

    Technical Writer:
    Level 3
    Responsibilities: 

    • Handles large size or multiple writing assignments/projects simultaneously, including setting and meeting due dates.

    • Analyzes business requirements to understand impacts to documents across the organization.

    • Engages other policy and procedure teams as required, facilitates cross-functional efforts.

    • Develops clear and accurate user documentation based on business requirements without direction.

    • Edits, standardizes, or makes changes to materials prepared by others. Creates or revises/updates documentation methodology and framework of client standards regarding order, clarity, style, and terminology.

    • May lead and direct the work of others. May train and mentor less experienced team members on tools, processes and business functions.

    Experience: 

    •  In-depth career in client industry or line of business.

    • In-depth knowledge in subject matter.

    • 7+years of technical writing experience.

    • Experience with modifying and creating large sized or multiple simultaneous writing assignments such as technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. 
    • Masters level degree and/or Technical Writing Certification or equivalent.

    • Advanced level expertise with Microsoft Office, electronic publishing and authoring software.

    • Direct people management
     TECHNICAL WRITER
    level III REQUEST »

     

    Need help?

    If you are unsure as to the level of technical writing support you need please contact us!

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