TrainingFolks Blog

REMOTE WORK TIPS FROM YOUR TRAINING COMPANY

Summer is just around the corner, bringing changes to most employees’ regular schedules.

School is out, and some folks will have to deal with daycare and arrange to get their kids to camp, sports and other activities. Some organizations implement summer hours in which employees work extra hours Monday to Thursday with a shortened lunch and get a half-day or full day off on Friday. Summer is also “construction season” which means much longer commute times for many.

TOP TRAINING COMPANY LMS TIPS

Your Learning Management System (LMS) allows you to manage all aspects of your organization’s learning and development program. This includes the creation, delivery, tracking and reporting for all training courses.

A LMS can streamline your training program by automating many of the manual tasks your department has to manage -- as long as you're taking advantage of all the features. This allows your L&D team to focus on planning, developing and implementing your training activities instead of maintaining and administering them.

TOP TRAINING COMPANY RIDES FOR HEART

The countdown is on! The 2018 Manulife Heart & Stroke Ride for Heart, Sunday, June 3, 2018, is now less than a month away, and team TrainingFolks shifted their fundraising into high gear with a kick-off lunch on May 3.

CUSTOMER EXPERIENCE STRATEGY TIPS FROM YOUR TRAINING COMPANY


As a customer, have you had this experience? You have an issue with a company and call customer service. You are bounced around through the automated phone system and sit on hold for an eternity. Once you finally reach a live person, they don’t know the answer to your question, so you are put on hold again, your blood pressure rising by the minute.

Most people have war stories of customer service fails. A 2016 Gallup study of more than 13,000 customers found that 59% (about six in 10) had problems with at least one company in the past six months.¹

TOP TRAINING COMPANY IS A+

TrainingFolks is proud to receive an A+ rating from the Better Business Bureau (BBB) for the seventh consecutive year. This rating recognizes that TrainingFolks has met the Standards of BBB Accreditation which includes a commitment to honesty, transparency, and responsiveness to resolve any customer issues.

TOP TRAINING COMPANIES

For the seventh consecutive year, TrainingFolks has been chosen by Training Industry for their Training Outsourcing Companies Watch List.

As the most trusted source for information on the business of learning, Training Industry prepares this annual list to highlight the best providers of training services and technologies in the market.

EMPLOYEE RETENTION PROGRAM TIPS FROM YOUR TRAINING COMPANY

Finding top talent can be a challenge for many companies, but retaining the best employees can also be a struggle.

There are many reasons employees leave – lack of opportunities for career advancement, not being supported by their manager, a negative company culture, or not feeling the company has a sense of purpose are just a few.

TIPS FROM YOUR CORPORATE TRAINING COMPANY

Networking events can be stressful, challenging and if not done right, ineffective. However, in the business world, it’s hard to run a successful business without networking. Finding opportunities as Contract Training Professionals means making the right contacts.  Here are 5 tips that you can apply to help market yourself better.

EMPLOYEE ONBOARDING TIPS FROM YOUR TRAINING COMPANY

As more organizations are recognizing the benefits of a solid employee onboarding program -- greater employee engagement and productivity, improved retention rates, and reduced turnover -- they are investing in enhancements to their internal process. One way companies can improve the onboarding process is by using technology. Here are five reasons why.

TOP TRAINING COMPANY TIPS FOR BETTER INSTRUCTIONAL DESIGN INTERVIEW QUESTIONS

As a Learning Leader, you are constantly being challenged to find new and innovative ways to improve the training experiences in your organization. This could mean creating more compelling content, introducing new modalities such as mobile learning, microlearning or gamification, or implementing eye-catching visual elements that will engage learners.

If you don't have these exact skill sets on your learning and development team and are not in a position to hire a full-time resource, consider a contract Instructional Designer.