What is Salesforce CRM and Salesforce Lightning?
IT, business services, manufacturing, retail, healthcare, finance, and telecommunications businesses all utilize Salesforce in their organizations. Salesforce is a customer relationship management software (CRM) that helps companies manage their relations with clients. It helps companies connect with their clients, streamline processes, and increase profits.
Topics: user adoption checklist, salesforce training, salesforce trainer, salesforce, salesforce user adoption, salesforce lightning training
You’ve decided to use Salesforce, great! But do you know how to use it?
Helping organizations grow and thrive is what Salesforce does. Think of Salesforce as the command center for your business - a customer relationship management platform (CRM). Salesforce provides a solution to manage your sales, marketing, customer service and more, all in one place!
Read MoreTopics: salesforce training, salesforce trainer, salesforce, What does salesforce do
Leading the employee training initiative to support a new Salesforce CRM implementation can be a daunting task depending on how effectively change is managed at your organization.
Read MoreTopics: software trainers, software training, user adoption, user adoption training, salesforce training, new software implmenetation, salesforce trainer
Measuring the Effectiveness of Your Software Training Program
Do any of these comments sound familiar when you think about the employees at your organization using Salesforce?
What is the point of using this program-the reports aren’t telling me anything useful.
Why do I need to waste so much time putting in this information-no one is using it.
I’m in sales, why am I wasting time with data entry?
Why isn’t Salesforce helping us achieve the goals they said it would?
Or one of the most common- “Oh, I didn’t know Salesforce could do that!”
Read MoreTopics: salesforce training, sales and service training, training services provider, salesforce trainer, corporate training services
If your sales, service or marketing teams simply aren’t using your Salesforce software to help them be more effective at their jobs is it their fault?
Probably not.
Read MoreTopics: salesforce training, learning engagement, new technology rollout, new software implmenetation, software implementation, large scale implementation, salesforce trainer
Implementing new software throughout the company can lead to serious push back from employees if not handled correctly before the word go!
Read MoreTopics: contract trainer, salesforce training, training services provider, salesforce trainer, corporate training services
Implementing new software throughout the company can lead to serious push back from employees if not handled correctly before the word go!
Read MoreTopics: contract trainer, salesforce training, training services provider, salesforce trainer, corporate training services
Many organizations put the investment into a Salesforce platform and await the magic to start! What actually ends up happening however, can be a shocker to leadership and frustrating to management who needs to provide results.
The truth is, like many other new software implementations, a big part of successful integration across users depends on the acceptance to change on part of the employees.
Read MoreTopics: user adoption, salesforce training, new technology rollout, training services provider
Topics: training company, user adoption, user adoption training, salesforce training, custom training solutions, training solutions, top training company, salesforce world tour
With the help of a team of experts, we identified five top tips that can improve your next CRM implementation. And make no mistake; CRM system training is extremely critical.
Topics: training company, training companies, virtual training, virtual training tips, software trainers, vilt, virtual instructor led training, user adoption training, Tips, CRM Training, Best Practices, virtual instructor lead, sales enablement, salesforce training