The Consequences of Not Providing a Salesforce Trainer

 

4 Consequences of Insufficient Salesforce Training

Many companies use Salesforce, a customer relationship management (CRM) tool, to grow their business. But despite their investment, employees underutilize the software and are unclear on its business value. This negates the reason you invested in Salesforce in the first place: to streamline processes and see an ROI.

This is why investing in Salesforce training is crucial for your business. Having Salesforce trainers will not only boost employee adoption rates, but it also standardizes Salesforce processes, improves employee satisfaction, and increases your Salesforce ROI.

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How to Increase User Adoption with Custom Salesforce Training

Salesforce is a powerful customer relationship management (CRM) platform that is widely used by businesses, large and small, around the world. Like any software, Salesforce has a learning curve—but many organizations overlook Salesforce training. A formal Salesforce training program has several benefits for your business:

• Boosts employee adoption rates and helps them get the most out of the tool

• Gives your organization a higher ROI on the software investment

• Standardizes Salesforce processes and goals across the organization

• Improves employee satisfaction, confidence, and retention

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Reasons Technology Training Fails

Many organizations successfully integrate new technology, but what happens when the training fails? According to Forbes, it has never been more important for a company to improve technology user adoption than it is today.

With US companies spending over $70 billion on training annually, it may be shocking to learn that almost 90% of newly learned skills are forgotten within one year - "Forgetting Curve". It may also be surprising to learn that budget is not the key factor determining the success, or failure of the training.

Poorly implemented technology training can have a negative impact on productivity, morale, and revenue. Awareness of the common reasons that training fails will enable your organization to avoid it happening to you and to ensure successful implementation of new technology by putting an effective user adoption plan in place.

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How to Implement Salesforce Lightning Training to Ensure High User Adoption

What is Salesforce CRM and Salesforce Lightning?

IT, business services, manufacturing, retail, healthcare, finance, and telecommunications businesses all utilize Salesforce in their organizations. Salesforce is a customer relationship management software (CRM) that helps companies manage their relations with clients. It helps companies connect with their clients, streamline processes, and increase profits.

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