How to Incorporate Empathy in Sales

Posted by Rachael Jones on Nov 4, 2020 9:30:00 AM

How to Incorporate Empathy in Sales

It is often said that empathy is one of the necessary tools for a salesperson to succeed in making sales. Empathy, the ability to feel what someone else feels, is necessary for a salesperson to understand clients and their needs.

Unlike sympathy, which is the ability to agree with what someone else is feeling, empathy can help a salesperson to connect with clients from their perspectives. This helps the salesperson to understand the client’s feedback about a product or service being offered.

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Topics: sales training, sales consultant, sales training consultant, sales training programs, sales & customer service training, empathy in sales

Increase Your Revenues, with Software Sales Training Programs

Posted by Rachael Jones on Oct 28, 2020 9:30:00 AM

Increase Your Revenues, with Software Sales Training Programs

In many companies, sales teams are critical in the generation of consistent revenue. Unlike other teams in a company, your sales teams are at the forefront of business transactions, making them key contributors to clients’ decisions. As the market shifts, are you confident that your sales team have the skills needed to grow new markets, while maintaining relationships with their valued clients? Maybe its time for a Sales Training Program!

Investing in a sales training program equips your sales team with the appropriate skills and knowledge to attract and retain new clients. It is also a good way to provide your sales team with proven strategies on managing client interactions, with the hope of increasing revenue. 

 

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Topics: sales training, sales training consultant, sales training consultants, sales training programs, software sales training programs

Sales & Customer Service Training: Top Topics

Posted by Rachael Jones on Sep 30, 2020 9:30:00 AM

Sales & Customer Service Training: Top Topics

 

It cannot be understated how essential sales and service training is to your staff. A well-trained sales team will directly impact your company’s bottom-line by producing newer and a higher frequency of opportunities.

A sales manager’s responsibilities do not end at the recruiting and hiring stage. Once your company has hired talented sales professionals, it is up to the sales manager to upskill their team and make sure they have every tool at their disposal to be effective sales professionals.

There are several topics that should be covered when any type of sales training is taking place. This will ensure that your sales team is setup for success, with the right knowledge and skills to get the job done.

 

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Topics: sales training, sales training consultants, customer service training, sales training programs, sales and service training, sales & customer service training

Sales Enablement Tips: How to Conduct a Sales Training Session

Posted by Rachael Jones on Sep 23, 2020 9:30:00 AM

Sales Enablement Tips: How to Conduct a Sales Training Session

Coordinating an incredible sales training session can be an overwhelming task. Keep the momentum going, ideas coming, and ensure that everyone is engaged to achieve a successful sales training program.

Regardless of their experience, any sales representative can profit from sales training since knowing how to sell is a continuous process.

Sales reps consistently have new techniques and technologies to learn to sell successfully. Do you want to know how to conduct a successful sales training session?

Here are some useful sales enablement tips to kick you off in leading a productive sales training session that brings value to you and your team.

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Topics: eLearning solutions, sales training, eLearning services, sales training consultant, sales enablement, sales training programs, eLearning Development, sales enablement tips

Pharmaceutical Sales Training 

Posted by Rachael Jones on Aug 12, 2020 9:30:00 AM

Pharmaceutical Sales Training 

 

 

There may be no other medical industry that changes as much as pharmaceuticals 

That's because new drugs, new medical data, and updates on drug interactions are discovered virtually every day. Therefore, pharmaceutical training needs to keep up with all new regulations that are essential for all pharmacy professionals and sales representatives. 

 

Custom pharmaceutical sales training is not only mandatory but allows pharmacy professionals and pharmaceutical sales representatives to break down an inherently complex and highly regulated industry. 

 

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Topics: sales training, sales training consultant, sales training programs, pharmaceutical industry, pharma training, Pharma Sales Training, Pharmaceutical Sales Rep Training

How A Training Needs Assessment Saves Learning Projects

Posted by Nisha Amin on Apr 18, 2019 9:00:00 AM

How Training Needs Assessments Save Learning Projects

 5 Ways to improve your next corporate training project.

It can be very frustrating to see poor training results following the completion of a new corporate learning project.

As a Learning Leader, you may think you have taken all of the right steps to ensure the best training and development event possible.

You had a strong team of Instructional Designers design the program based on your brief. Experienced technical developers created the program that followed. You even hired a team of contract corporate trainers to carry out the training company-wide. So why did it fail?

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Topics: corporate training programs, microlearning, training needs assessment, elearning developer, sales training programs, training needs analysis, workforce training, learning retention, learning company, new technology rollout

Delight Your Customers! Use Microlearning for Service & Sales Training

Posted by Rachael Jones on Aug 17, 2017 9:12:00 AM

TOP TRAINING COMPANY BEST PRACTICES

Delight Your Customers! Use Microlearning for Service & Sales Training

In today’s competitive business environment, the most successful companies understand that delivering an outstanding customer experience is often the one thing that can set their company apart from competitors.

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Topics: sales training, top training company, microlearning, sales training programs

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