How Training Needs Assessments Save Learning Projects

 5 Ways to improve your next corporate training project.

It can be very frustrating to see poor training results following the completion of a new corporate learning project.

As a Learning Leader, you may think you have taken all of the right steps to ensure the best training and development event possible.

You had a strong team of Instructional Designers design the program based on your brief. Experienced technical developers created the program that followed. You even hired a team of contract corporate trainers to carry out the training company-wide. So why did it fail?

Microlearning in the Healthcare Industry

Tips from Top Corporate Training Company

The healthcare industry is constantly innovating. Changes in technology, processes and procedures mean that to keep current, industry professionals have to reskill and upskill to comply with the strict regulations in these fields. In such a fast-paced environment with increasingly complex subject matter, training can be a challenge.

YOUR CORPORATE TRAINING COMPANY

The pharmaceutical industry is constantly innovating. Changes in technology, processes and procedures mean that to keep current, industry professionals must re-skill and up-skill to comply with the strict regulations in these fields. In such a fast-paced environment with increasingly complex subject matter, training can be a challenge.

TIPS FROM YOUR CORPORATE TRAINING EXPERTS

ONE-SIZE NO LONGER FITS ALL

Allowing a person to own their experience with a brand creates affinity and fosters a personal stake in the product, service or brand going forward.

This is no different in the workplace where Learning Leaders must find a way to for their product (organizational training) to resonate with their clients (organization-wide learners).

CUSTOMER EXPERIENCE STRATEGY TIPS FROM YOUR TRAINING COMPANY


As a customer, have you had this experience? You have an issue with a company and call customer service. You are bounced around through the automated phone system and sit on hold for an eternity. Once you finally reach a live person, they don’t know the answer to your question, so you are put on hold again, your blood pressure rising by the minute.

Most people have war stories of customer service fails. A 2016 Gallup study of more than 13,000 customers found that 59% (about six in 10) had problems with at least one company in the past six months.¹

LEARNING RETENTION TIPS FROM YOUR TRAINING COMPANY

Have you ever crammed for an exam? Considering one study revealed that upward of 95% of students have admitted to cramming, chances are you have! Many articles have been written about why cramming doesn’t work for long-term learning retention – reasons include stress, lack of sleep, and not giving yourself enough time to truly grasp the information. Some of the reasons cramming doesn’t work in learning retention are also why microlearning can help.

TOP TRAINING COMPANY BEST PRACTICES

Does your company experience this corporate training challenge? With constant changes in information and technology, employees know they need to be continuously learning to deliver peak performance in their jobs. Yet they are so busy, they struggle to find time for learning and development.

Consider these stats:

• 1% of a typical work week or just 24 minutes is all most employees spend on learning and development
• To learn what they need for their jobs, 70% of employees access search engines and 50% to 60% look for online courses
• 30% of employees do most of their work somewhere other than their employer’s location¹

TOP TRAINING COMPANY BEST PRACTICES

Emily was just promoted – she is now manager of the customer service team for student banking at a large financial institution. She is excited about her new position, and also a bit nervous as this is her first experience leading a team.

As a new manager, Emily wants to succeed and the first step is improving her management skills. She has been enrolled in her company’s three-day manager’s course which begins in two weeks – but she wants to start training now. With her days suddenly full of back to back meetings, when can she squeeze in professional development time?

TOP TRAINING COMPANY BEST PRACTICES

Delight Your Customers! Use Microlearning for Service & Sales Training

In today’s competitive business environment, the most successful companies understand that delivering an outstanding customer experience is often the one thing that can set their company apart from competitors.

TOP TRAINING COMPANY BEST PRACTICES

Doesn’t it seem like every week there is yet another cyber attack reported in the news? The companies being harmed by these attacks are not smaller businesses with limited security budgets, but top international companies. It just shows that no organization is safe from cyber criminals. That's why it's more important than ever for organizations of all sizes to conduct cyber security awareness training.