Without exceptional customer service training you could be turning potential customers away and losing your existing ones.
Download our Exceptional Customer Service Training Checklist created by our top training consultants to help you determine the quality of your current customer service program and how to implement an improvement program based on any gaps.
Did you know?
- Satisfied customers tell 4 to 5 others
- Dissatisfied customers tell 9 to 12 others
- Only 4% of dissatisfied customers complain. If you respond within 24 to 48 hours, 82–95% of them will do business with you again