Customer Education: Building Scalable Learning Programs
with the Right Expertise

As organizations expand their offerings and customer base, educating customers has become a strategic imperative. A well-designed customer education program does more than simply explain features, it empowers users to adopt, apply, and succeed with the product or service they’ve invested in. Whether you are delivering complex software, high-touch services, or evolving product ecosystems, education plays a pivotal role in customer satisfaction and retention.

For many organizations, the challenge is not recognizing the value of customer education, it’s having the right resources, tools, and expertise to build and scale it effectively. That’s where a qualified training partner becomes essential.

Read More

Top Benefits of eLearning for Employees

 

As a business owner, training your employees is something you should invest in. But the process of organizing, creating content, and scheduling training can sometimes be more than you can handle internally. The good news is that you can create training with the right eLearning. On top of making you more effective and productive, such a system has several advantages for your staff. Having said that, here are some of the main benefits of eLearning for employees.

Read More

Make eLearning a Success

Introduction to eLearning

Electronic-based training or eLearning has changed the face of teaching.

eLearning is a learning system that is typically accessed via the internet using your smart phone, tablet, or computer. It gives the participants the option to learn anywhere, at any time.

According to the Association for Talent Development (ATD), the number of companies offering the majority of their learning material as eLearning is expected to increase 50% by 2022.

Critics however, question whether training through electronic devices is as effective as training delivered in a traditional classroom setting.

Do the pros outweigh the cons?

Read More

How Training Needs Assessments Save Learning Projects

 5 Ways to improve your next corporate training project.

It can be very frustrating to see poor training results following the completion of a new corporate learning project.

As a Learning Leader, you may think you have taken all of the right steps to ensure the best training and development event possible.

You had a strong team of Instructional Designers design the program based on your brief. Experienced technical developers created the program that followed. You even hired a team of contract corporate trainers to carry out the training company-wide. So why did it fail?

Read More

TOP TRAINING COMPANY BEST PRACTICES

More and more companies are discovering the benefits of choosing eLearning for the delivery of their training programs. eLearning allows for maximum course flexibility, improved learner engagement, and greater reach, especially for organizations with a dispersed workforce. Training can be delivered on-demand as required, and travel costs are reduced.

Whether you have existing training programs or need to develop new courses and require a customized eLearning solution, here are a few tips for taking your training online.

Read More