It's no secret-technology is rapidly increasing and companies that want to provide the best customer support and service need to continuously and seamlessly adapt to new software offerings.
Read MoreTopics: new software implmenetation, software implementation, sales and service training, training outsourcing, corporate change initiative, large scale implementation, change manager, global contract trainers, salesforce trainer
When it comes to implementing new change in any organization, the usual reaction is less than encouraging.
The major reasons for this could be poorly implemented change in the past, unclear communication leading to fear of change, a lack of clarity in terms of the process involved and the most likely reason-it’s human nature! Regardless of the reason, the key to any successful change management process is having the right change manager on the team alongside subject matter experts and learning professionals who can bring together the right plan.
Read MoreTopics: instructional designer, contract trainer, eLearning change management, change manager