Overcoming Employee Resistance: Ensuring Success in
Microsoft Dynamics 365 Implementations
Implementing any training in support of your Microsoft Dynamics 365 (D365) project can increase the adoption of the platform across the enterprise, helping employees feel more comfortable and less reluctant to use the new system.
However, because most companies tailor D365 to fit their unique workflows, processes, and terminology, achieving high user adoption rates with standard, off-the-shelf training can be challenging.
Customized training reflecting these customized configurations is essential to equip employees with the skills they need to use D365 effectively in their flow of work. Below are a few strategies to increase adoption and reduce employee resistance to change.