For the fourth year in a row, the BBB has determined that top training company TrainingFolks receives an A+ rating for meeting and/or exceeding BBB accreditation standards, which includes a commitment to make a good faith effort to resolve any consumer complaints.
Accreditation Standards:
- Build Trust - Establishing and maintaining a positive track record in the marketplace
- Advertise Honestly – Adhere to established standards of advertising and selling
- Tell the Truth – Honestly represents products and services, including clear and adequate disclosures of all material terms
- Be Transparent – Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy
- Honor Promises – Abides by all written agreements and verbal representations
- Be Responsive – Address marketplace disputes quickly, professionally, and in good faith
- Safeguard Privacy – Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information
- Embody Integrity – Approach all business dealings, marketplace transactions and commitments with integrity
TrainingFolks is a global provider of custom eLearning solutions, consulting and contingent workforce services. Over the past 15 years, our teams of training consultants, facilitators, and instructional designers have collaborated with Fortune 1000 organizations to implement a world-class adult learning experience with a proven engagement methodology.
Who we Are
Global Scalability
TrainingFolks' ability to meet enterprise-wide learning initiatives, while complementing our clients' internal team's resources, gives our clients the global talent they need while removing the logistical issues and constraints for implementation. This enables our clients to focus on other key business drivers.
Performance Consulting Expertise
Clients depend on TrainingFolks to align learning strategies to job performance that will improve business results. With over 1000 successful projects completed, we have the experience to create high impact learning.
Flexibility and Adaptability
TrainingFolks' ability to work within our clients' unique processes and systems allows for ease of engagement. When priorities or needs change - as they often do - we have been able to modify our approach to address the new set of circumstances.
Industry and Subject Matter Experience
Understanding the key business drivers within our clients' industry is critical for all projects that TrainingFolks is involved in. Our professionals have this experience to enable a rapid project execution.
Customer Satisfaction
Our dedication and level of service have earned us a +62 client NPS score indicating the willingness of our clients to recommend TrainingFolks' products and services to others.
These advantages are why clients have engaged us. In addition, our clients have shared why they re-engage with TrainingFolks: from the initial conversation to the close-out of a project, we demonstrate a belief that our success is dependent upon our clients' success. We understand that it is critical to have a commitment to satisfaction and a guaranteed quality of service.
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