Sales & Customer Service Training: Top Topics

 

It cannot be understated how essential sales and service training is to your staff. A well-trained sales team will directly impact your company’s bottom-line by producing newer and a higher frequency of opportunities.

A sales manager’s responsibilities do not end at the recruiting and hiring stage. Once your company has hired talented sales professionals, it is up to the sales manager to upskill their team and make sure they have every tool at their disposal to be effective sales professionals.

There are several topics that should be covered when any type of sales training is taking place. This will ensure that your sales team is setup for success, with the right knowledge and skills to get the job done.

 

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Sales Enablement Tips: How to Conduct a Sales Training Session

Coordinating an incredible sales training session can be an overwhelming task. Keep the momentum going, ideas coming, and ensure that everyone is engaged to achieve a successful sales training program.

Regardless of their experience, any sales representative can profit from sales training since knowing how to sell is a continuous process.

Sales reps consistently have new techniques and technologies to learn to sell successfully. Do you want to know how to conduct a successful sales training session?

Here are some useful sales enablement tips to kick you off in leading a productive sales training session that brings value to you and your team.

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How to Create an Engaging eLearning Experience From Top eLearning Development Companies

 

Whether you are just planning for your first eLearning training program, or have been in the eLearning space for years, creating an eLearning experience that has a lasting impact on the learners should be the goal.

When eLearning courses are engaging, learners are more motivated to apply the techniques and suggestions in their day-to-day lives and learn more effectively.

Here are 6 things you should consider when creating eLearning programs to ensure that they are interesting, motivating, and engaging.

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How to Implement Salesforce Lightning Training to Ensure High User Adoption

What is Salesforce CRM and Salesforce Lightning?

IT, business services, manufacturing, retail, healthcare, finance, and telecommunications businesses all utilize Salesforce in their organizations. Salesforce is a customer relationship management software (CRM) that helps companies manage their relations with clients. It helps companies connect with their clients, streamline processes, and increase profits.

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How to implement SAP training to ensure high User Adoption

 

Around the world, well over 400,000 businesses use SAP. This popular system facilitates the management of enterprise resources and business commitments across Sales, Accounting, Payroll, Purchasing, and other departments. Besides its ERM capabilities, SAP also offers HR and CRM applications. 
 
Leveraging the full power of SAP requires skilled end-users, and they require effective training. Opting not to invest in training increases the risk of employees being slow to adopt your new SAP dependent procedures or not properly using software features. 

When properly instructed, your employees will understand the applications used by your business and how to put them to their best use.  
 
How can you ensure high levels of SAP user adoption and proper utilization? This high level guide will walk you through the steps to create a successful SAP training program. 

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