There is no doubt about it that technology has significantly evolved throughout the last few years. We have been introduced to smartphones, tablets, and social media sites such as Facebook, Instagram, LinkedIn and Twitter.
Read MoreTopics: social media training
The customer experience has never been as important to the outcome of a business as it is today. With social media taking the lead when it comes to customers sharing their feedback on your brand or product, companies have little wiggle-room when it comes to an unsatisfied customer.
Read MoreTopics: eLearning, sales training
Effectively managing remote employees is sometimes easier said than done for many managers. This is due to things like a lack of technology to support remote workforces, communication barriers between the employee and the manager and in many cases, simply misunderstanding the nuances of managing those that are working remotely as compared to those that are in the office.
Read MoreTopics: Remote Workforce
I’ve personally worked in a number of organizations where I’ve seen some of the best and some of the absolute worse onboarding processes play out! Considering the cost and time that goes into the recruitment and hiring process, one would expect business leaders to spend the extra time on developing a strong employee onboarding process, especially since statistics show that companies lose up to 25% of their new hires in the first year!
Read MoreTopics: onboarding