Our experience partnering with leading organizations proves that organizations that survive and prosper through change are those that have the right people, processes and technology in place to leverage the opportunities that change presents.

Consulting Services

Sales and Service Solutions

TrainingFolks understands that there are constant changes in your sales and service organization and can help you deal with mergers, new market penetration, technology implementation, staff churn, product development, and increased business expectations. These are all events that require customer facing staff to quickly adopt change while meeting and exceeding customer demands.

Supply Chain Management
Your organization faces a number of challenges today:

Increased targets
Recruitment and retention
Employee training & development
New product knowledge
New technologies

TrainingFolks’ Experience

At TrainingFolks, Sales and Service Effectiveness means helping Sales and Service teams implement performance improvement changes that help them increase profitable revenues. We understand how high performance is linked to success. TrainingFolks has experienced first hand what it takes to develop and implement successful employee development initiatives that have positively impacted our clients’ results.

TrainingFolks’ Sales and Service Solutions are designed to help you improve the performance of your sales and service teams by analyzing their needs, and developing customized programs that support your business goals.

Consumer Sales

Relationship building
Telephone Skills
Effective Prospecting and funnel building
Effective one-on-one communication
Personal Value proposition
Time Management
Territory Management
Solution Selling - Cross Selling
Handling Objections
Sales Management
Sales Coaching
Forecasting/budgeting and objective setting
Hiring and Selection

Business Sales

Relationship building
Telephone Skills
Effective Prospecting
Effective one-on-one communication
Effective Presentations
Time Management
Territory Management
Account Planning
Solution Selling
Personal Value proposition
Creative Thinking
Negotiation/Handling Objections
Sales Management
Sales Coaching
Forecasting/ and budgeting
Hiring and Selection
Business Acumen

Customer Service

Issue resolution
Effective telephone skills
Effective business writing skills
Sales skills for customer service