Planning, implementing and controlling the efficient flow and storage of goods, services and related information from point A to point B for the purpose of delivering on customer expectations is the key driver for this industry.  TrainingFolks understands the global nature of the Courier & Logistics industry and the growth of it in the past 25 years.  New technology has allowed organizations to offer time-specific delivery and electronic tracking of cargo to build better customer experiences.     Your organization faces a number of issues today:   Improve quality processes and operational efficiencies Develop strong customer relationships Manage transportation regulatory compliance Leadership development. Recruitment and retention   TrainingFolks helps your organization to develop a positive culture of learning using training, tools and support to help employees become better performers.

TrainingFolks’ Experience TrainingFolks is the leader in performance consulting for the Courier & Logistics industry because with over 20 years of intensive experience, we understand how high performance is linked to success. TrainingFolks has experienced first hand what it takes to develop and implement successful employee development initiatives that have positively impacted our clients results.    From our experience, the key to successful training and development within an organization, is offering programs that are directly linked and relevant to the unique experiences of the Courier & Logistics employee.        Award Winning Management Development Programs Competency & Skills Modeling Soft-Skills Training Leadership & Coaching New Technology Training Sales and Contact Centre Training Dispatch Technologies Operations Regulatory Training Employee Orientation Performance & Talent Management Budget and Cost Management Internet Based Tools Skills Assessments Four Tiered Management Development Strategy Process design Subject Matter Experts to internal groups Accounts Receivables, Payables Billing and Administration