| TrainingFolks understands that there are constant changes in your sales and service organization and can help you deal with mergers, new market penetration, technology implementation, staff churn, product development, and increased business expectations. These are all events that require customer facing staff to quickly adopt change while meeting and exceeding customer demands. Your organization faces a number of challenges today: 
- Increased targets
- Recruitment and retention
- Employee training & development
- New product knowledge
- New technologies
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TrainingFolks Experience At TrainingFolks, Sales and Service Effectiveness means helping Sales and Service teams implement performance improvement changes that help them increase profitable revenues. We understand how high performance is linked to success. TrainingFolks has experienced first hand what it takes to develop and implement successful employee development initiatives that have positively impacted our clients’ results. TrainingFolks’ Sales and Service Solutions are designed to help you improve the performance of your sales and service teams by analyzing their needs, and developing customized programs that support your business goals. | Consumer Sales - Relationship building
- Telephone Skills
- Effective Prospecting and funnel building
- Effective one-on-one communication
- Personal Value proposition
- Time Management
- Territory Management
- Solution Selling - Cross Selling
- Handling Objections
- Sales Management
- Sales Coaching
- Forecasting/budgeting and objective setting
- Hiring and Selection
Customer Service - Issue resolution
- Effective telephone skills
- Effective business writing skills
- Sales skills for customer service
| Business Sales - Relationship building
- Telephone Skills
- Effective Prospecting
- Effective one-on-one communication
- Effective Presentations
- Time Management
- Territory Management
- Account Planning
- Solution Selling
- Personal Value proposition
- Creative Thinking
- Negotiation/Handling Objections
- Sales Management
- Sales Coaching
- Forecasting/ and budgeting
- Hiring and Selection
- Business Acumen
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