What Is Employee Experience and How Can You Use It to
Reduce Turnover?

As an employer, your hiring prospects in the last couple of years have likely been stymied by talent shortages. A ManpowerGroup survey found that talent shortages have tripled since 2010 as 69% of employers face skills gaps. Many studies are also showing that the talent shortage will increase in the years to come.

What is employee experience and how can you leverage it to reduce turnover? Also remember, if you’re struggling to find and retain staff, improving your employee onboarding can in turn improve employee experience can motivate hires to commit to your company and engage new talent.

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Companies with the Best Onboarding Programs Elevate Their Employee Experience with Role Clarification

The Great Resignation has left organizations understaffed and under-skilled, prompting many employers to rethink their employee experience strategies. The term “employee experience” describes an employee’s interactions throughout their employment, from their workplace culture experiences to their experience exiting. As organizations increasingly struggle to attract and retain talent, the onboarding component of an employee experience is crucial—especially considering that one in three workers quit within the first 90 days. Companies with the best onboarding programs are having greater success with their employee retention results.

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The 5 Phases of Employee Onboarding

 

In today’s job market, one in every three employees will leave a new job in the first three months. An effective onboarding program is crucial to retaining talent and setting employees up for long-term success in their roles. Lets explore the phases of employee onboarding.

Employee onboarding is the process of providing new employees with the skills, knowledge, and mindset to integrate into their role and the organization. Unlike orientation, which is a one-time event, onboarding encompasses orientation, training, and workplace integration. It can last weeks or months and ensures that new employees are comfortable, productive, and work effectively with their team members.

If you’re new to employee onboarding or want to refresh your program, here’s an overview of the five phases of employee onboarding.

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Successful Employee Onboarding 

 

Employee onboarding is one of the most important steps you can take to build a strong and loyal workforce. Getting started on the right foot has more benefits than just improved employee relations, as building a successful onboarding process gives new employees a roadmap to success.  

Many companies experience a new hire turnover rate of 20% within the employee's first 45 days. These statistics are even worse for senior-level new hires. Around 50% of outside hires for executive positions have reportedly failed within 18 months!

During onboarding, you want to ensure you create a seamless process that will help your new hire adjust quickly to their new role and can hit the ground running. Read on for 5 key steps to employee onboarding.

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Virtual Employee Onboarding: 7 Steps to Success

 

Employee onboarding is a process that involves introducing new employees to their new work environment and culture. It is one of the most critical steps you can take in the hiring process as it is all about inclusion, and providing the tools needed by the employee to become a dynamic team member.  

So, does that change when you are working virtually? With many people now working from home, or between their home and the office, many businesses may find it hard to manage their onboarding programs.

Getting this step right ensures that new employees feel welcomed as part of the team, get to know their colleagues, understand the organization's policies, regulations and give you a better chance at retaining your new hire.

Through the process, new employees can learn and understand their job descriptions and set clear objectives for the first few months at work. They get a better understanding of their new company’s culture and values to create meaningful and professional relationships with their new team – even if they have never met them in person!

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TOP TRAINING COMPANY BEST PRACTICES

It has been widely reported that a work culture supporting employee engagement leads to greater employee retention. The Gallup survey “State of the American Workplace” found that only one-third of employees are “engaged” at work – they love their jobs and work hard every day to improve their organizations. That means two-thirds of employees are not engaged – 51% are “just there” and 16% are “actively disengaged”, miserable in their jobs and destroying much of the good work done by engaged employees.¹

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What Do Employees Value? How to Increase Employee Retention

Most successful managers can tell you that there is a big correlation between happy workers and hard workers. Increased workloads, distrusting managers, and unclear goals within organizations have created work environments in which employees feel overworked, undervalued, and disengaged. Employers often have the misconception that paying their employees well will produce great joy and motivation that will result in better work. However, this is not usually the case. Many employers may be surprised to learn that money is not always the biggest motivating factor when it comes to productivity and happiness. 

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