How to Implement CRM Training

Posted by Rachael Jones on Jun 2, 2021 9:30:00 AM

How to Implement CRM Training (CRM Training Pitfalls)

 

Customer Relationship Management (CRM) systems such as Salesforce, SAP and Workday have radically changed the way companies manage their relationship with clients. More and more firms have started using these tools to connect to their clients better, improve their customer service, automate tasks, and improve data and reporting capabilities, plus much more.

Proper CRM training ensures that all users understand how to use the CRM and understand how the tool can benefit their daily workflow and make their life easier. This in turn will lead to higher user adoption – a must for any new training initiative.

Read More

Topics: software training, user adoption, user adoption training, CRM Training, salesforce, SAP Training, workday training, Customer Relation Management, customer relation management training

Top Five Tips for Training Employees on a New CRM

Posted by Ashley White on Jul 16, 2014 11:50:00 AM

Tips for Training Employees on a New CRM

Tips from Top Corporate Training Company 

With the help of a team of experts, we identified five top tips that can improve your next CRM implementation.   And make no mistake; CRM system training is extremely critical.

Read More

Topics: training company, training companies, virtual training, virtual training tips, software trainers, vilt, virtual instructor led training, user adoption training, Tips, CRM Training, Best Practices, virtual instructor lead, sales enablement, salesforce training

Read More