TOP TRAINING COMPANY BEST PRACTICES

Emily was just promoted – she is now manager of the customer service team for student banking at a large financial institution. She is excited about her new position, and also a bit nervous as this is her first experience leading a team.

As a new manager, Emily wants to succeed and the first step is improving her management skills. She has been enrolled in her company’s three-day manager’s course which begins in two weeks – but she wants to start training now. With her days suddenly full of back to back meetings, when can she squeeze in professional development time?

TrainingFolks Recognized as a Top Corporate Training Company 

Training Industry Inc. identifies TrainingFolks for best-in-class training services and technologies for a fifth consecutive year.

Cascade Pointe Ln, Cary– June 28, 2016 - Training Industry Inc. the global hub for resources, insight and tools for training professionals has named global corporate training company TrainingFolks to its 2016 Content Development Watch List once again.

Training Industry Inc. identifies TrainingFolks for delivering superior learning services for fifth consecutive year.

Cascade Pointe Ln, Cary – June 22, 2016 - Training Industry Inc. the go to resource for professionals seeking best-in-class training providers and resources has named TrainingFolks as part of its 2016 Training Outsourcing Companies Watch List.

Without exceptional customer service training you could be turning potential customers away and losing your existing ones. 

Download our Exceptional Customer Service Training Checklist created by our top training consultants to help you determine the quality of your current customer service program and how to implement an improvement program based on any gaps.

Did you know?

• Satisfied customers tell 4 to 5 others
• Dissatisfied customers tell 9 to 12 others —
• Only 4% of dissatisfied customers complain. If you respond within 24 to 48 hours, 82–95% of them will do business with you again

Live Sales Training VS eLearning Sales Training

Live Sales Training VS eLearning Sales Training

Sales enablement needs? Does your organization require sales training (live or eLearning)? Start by taking our Sales Training Assessment today!

First Contender: Live/ Instructor-led Sales Training

“Companies reporting strong Leadership Development Programs are 1.5 times most likely to be found atop Fortune magazine’s ‘Most Admired Companies’ list.” 

As most experienced leaders know, people come in all shapes and sizes, and what works for one employee in terms of communicating, motivating, giving feedback, etc., doesn’t have the same results with another employee. Becoming familiar with these behavior styles and recognizing your own allows you to adjust your behavior to meet others’ needs. It will take the most effort to relate to employees who demonstrate the style you least identify with.

Learn how to relate to each style. Download our free Behavioral Style Guide today!

Corporate Training Tips: Benefits of Ethics Training

Tips from Your Corporate Training Company

Ethics training involving your organization's ethics policies is imperative. An effective ethics training program will set out your organization's ethical values, standards, and commitments that form the foundation for the way that your organization conducts business. Find out what activities will support an effective ethics training program. Download our "Ethics Activity Guide" today!

Training Companies in USA - Top 16 Audio/Video Techniques Checklist

Have you ever wondered how much of an impact adding audio/visuals can have on your presentations? How about the most effective types of audio and visual techniques? We looked into the best practices and techniques used by top training companies to reveal the foundation for a successful presentation. Fact is, incorporating an appopriate balance of visuals and audio into your meeting agenda will significantly increase effectiveness and level of engagement. Surprisingly, many training professionals fail to use whiteboards, flipcharts, and handouts as aiding tools during important presentations.

Create Your Best Onboarding Program Ever! - Training Companies Onboarding Examples

Fact: One in three people leave organizations voluntarily or involuntarily before the end of the first year. To top it off, 24% of those people leave within the first six weeks!

If you're recruiting new team members, you want to ensure that the support you offer them sets the right tone from the very first day (or even before). Yet all too often, onboarding fails to make the necessary impact.

Don't let your organization fall into that negative statistic. Get started by downloading your free copy of our Seven Training Tips For a Great Onboading Program guide today! Includes Onboarding Examples!

Tips for Maintaining eLearning - From Top Corporate Training Companies

Top corporate training companies include eLearning initiatives as a valuable tool to share information among remote workers.  Using technology has made creating the program much easier than it had been in the past, yet there are opportunities to reduce the expense of change when it comes to maintaining the eLearning program.

What is often overlooked in the rush to produce eLearning is an ongoing maintenance plan. Who will track content changes? Who will make changes? How will changes be made? How often will changes be required? What impact will this have on learners? What is the cost of maintenance? What happens when it is not maintained?

As part of any eLearning strategy we like to consider the following questions to ensure the eLearning program will be maintained properly - Make sure you are prepared! Download these questions from top training companies today!