Without exceptional customer service training you could be turning potential customers away and losing your existing ones. 

Download our Exceptional Customer Service Training Checklist created by our top training consultants to help you determine the quality of your current customer service program and how to implement an improvement program based on any gaps.

Did you know?

• Satisfied customers tell 4 to 5 others
• Dissatisfied customers tell 9 to 12 others —
• Only 4% of dissatisfied customers complain. If you respond within 24 to 48 hours, 82–95% of them will do business with you again

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Live Sales Training VS eLearning Sales Training

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Live Sales Training VS eLearning Sales Training

Sales enablement needs? Does your organization require sales training (live or eLearning)? Start by taking our Sales Training Assessment today!

First Contender: Live/ Instructor-led Sales Training

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“Companies reporting strong Leadership Development Programs are 1.5 times most likely to be found atop Fortune magazine’s ‘Most Admired Companies’ list.” 

As most experienced leaders know, people come in all shapes and sizes, and what works for one employee in terms of communicating, motivating, giving feedback, etc., doesn’t have the same results with another employee. Becoming familiar with these behavior styles and recognizing your own allows you to adjust your behavior to meet others’ needs. It will take the most effort to relate to employees who demonstrate the style you least identify with.

Learn how to relate to each style. Download our free Behavioral Style Guide today!

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